Refund Policy

Last updated: September 29, 2026

We want you to be happy with what you buy from BUNGALIA LLC. This policy explains when refunds are available for our digital products, services, and subscription plans.

Digital products

Digital products (such as downloadable software) are delivered electronically as one-time purchases. Because of the nature of digital goods, we offer refunds within 14 days of purchase if the product is defective or materially not as described. To qualify, contact us with your order details and a description of the issue so we have a chance to fix it first.

Publishing services

• Before work begins: full refund, no questions asked.
• Work in progress: pro-rated refund for the portion not yet delivered.
• After completion (for example, once an app transfer is finished): services are considered delivered and are not refundable.

Console hosting plans

Hosting plans are billed in advance for each period (weekly, monthly, half-yearly, or yearly). You may cancel at any time — your app stays hosted until the end of the paid period. We do not offer pro-rated refunds for partial periods, but if we fail to provide the hosting service itself, you are entitled to a refund for the affected period.

How to request a refund

Email [email protected] with your order or transaction details and the reason for your request. We review every request individually and respond within 5 business days. Approved refunds are issued to the original payment method.

Chargebacks

If something went wrong, please contact us first — we will almost always resolve it faster and more fairly than a payment dispute.

Contact us

Questions about this Refund Policy? Contact us at [email protected].